General Terms and Conditions of Sale
Effective date: 22/11/2024
This document defines the General Terms and Conditions of Sale applicable to purchases made through the website www.ottodigital.it (hereinafter “the Site”), managed by Ottodigital di Giulia Dalmazio, with registered office in Via Roma, 2 20862 Arcore (MB), VAT number 13505570963. By accessing the Site and completing a purchase, the Customer fully accepts the terms described here.
1. Definitions
Seller: Ottodifital di Giulia Dalmazio.
Customer: Any natural or legal person who makes a purchase on the Site.
Products: The items available for sale on the Site.
General Conditions: This document.
2. Object
These Terms and Conditions regulate the sale of the Products offered on the Site, defining the mutual rights and obligations between the Seller and the Customer.
3. Product Information
Description: The Products are accurately described in the respective technical sheets. However, there may be slight differences between the Products and the images published on the Site, due to various factors, including the configuration of the Customer's device.
Availability: The availability of the Products is constantly updated, but there may be a sudden unavailability. In this case, the Customer will be promptly informed and will be able to choose between a refund or a replacement product.
4. Prices and Payments
Prices: All prices are expressed in Euros (€) and include VAT, unless otherwise specified. Prices may be subject to change without notice.
Payment methods: The following payment methods are accepted: credit cards, PayPal, bank transfer.
Invoicing: Upon request, an invoice will be issued in the name of the data provided by the Customer at the time of purchase.
5. Conclusion of the Contract
The purchase contract is considered concluded upon receipt by the Customer of an order confirmation via email sent by the Seller. This confirmation will contain the order summary, the total price and the estimated delivery times.
6. Shipping and Delivery
Delivery times: The delivery times indicated are estimated and not binding. Any delays will not entitle the Customer to compensation or indemnity.
Shipping costs: Clearly specified during the purchase process.
Risk and ownership: Ownership of the Product passes to the Customer upon delivery, except in the case of payment by bank transfer not yet credited.
7. Right of Withdrawal
In accordance with Legislative Decree 206/2005 (Consumer Code), the Customer has the right to withdraw from the contract within 14 working days of delivery of the Product.
Exercise of withdrawal: The Customer must communicate his decision via email to [Insert email].
Return of Products: The Customer is required to return the Products in the same condition in which he received them, at his own expense.
Refund: The refund will be made within 14 days of receiving the return.
8. Legal Guarantee of Conformity
The Products sold are covered by the legal guarantee of conformity provided for by articles 128-135 of the Consumer Code. In the event of a lack of conformity, the Customer has the right to repair, replacement or refund.
9. Limitation of Liability
The Seller will not be liable for delays, failures or damages caused by events beyond its control, such as, for example, natural disasters, strikes, pandemics or interruptions of transport services.
10. Protection of Personal Data
The processing of personal data is carried out in accordance with EU Regulation 2016/679 (GDPR) and applicable national legislation. For more details, consult our [Privacy Policy](insert link).
11. Applicable Law and Competent Court
This contract is governed by Italian law. For any dispute, the competent court will be the court of the place of residence or domicile of the Customer, if located in the Italian territory, or, alternatively, the Court of Monza, if the Customer is not a consumer.
12. Contacts
For further information or assistance, you can contact us:
Email: ottodigital88@gmail.com
Telephone: 3278993504
Address: Via Roma 2, 20862 Arcore (MB)